Privacy Policy

Privacy Policy

Introduction

Welcome to http://home-care-services-for-seniors-weslaco-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors Weslaco Texas,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms, applications, or services, which have their own privacy notices and are not under our direct control.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  • Using our applications and services as an authorized user
  • Visiting and navigating through our websites
  • Subscribing to newsletters, emails, or other communications from us
  • Providing personal information through forms or surveys

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Data necessary for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of transactions, banking details, and financial records relevant to our services.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking and analytics purposes (e.g., IP address, device ID).
  6. Location Data: Information about your geographical location when using our location-based services or consenting to location sharing.
  7. Feedback: Any comments, reviews, or ratings you provide us, which may include personal details.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it, including any personally identifiable information (PII) you make public.
  9. Product Information: Details about products you express interest in or purchase, such as preferences and customization choices.

We obtain this data through direct user input, automated systems, and partnerships with third-party service providers.

Cookies

We employ cookies to enhance your experience and analyze website performance:

  • Strictly Necessary Cookies: Ensure basic functions of our website and applications.
  • Preference Cookies: Remember settings and preferences to personalize your experience.
  • Analytics Cookies: Track aggregated data for statistical analysis, site optimization, and marketing purposes.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it from our systems.

Security Measures

We prioritize the security of your personal data by implementing robust technical and organizational safeguards:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
  • Restriction: Limit our use of your data in certain situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data privacy rights.

To exercise these rights or have any data-related queries, please contact our Data Privacy Team using the details provided in the ‘Contact’ section below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, comments, or requests related to privacy and data protection, please contact us:

  • Email: contact@home-care-services-for-seniors-weslaco-texas.primarycareaid.com
  • Mailing Address: Home Care Services for Seniors Weslaco Texas, Privacy Team, [Mailing Address], [City, State, ZIP Code]